Toll: 800-990-4268 Phone: 301-725-0002

Terms of Use

Welcome to the Giant World Wireless web based customer purchasing portal. We provide this service to you subject to the following terms and conditions. You confirm your acceptance of these conditions when you shop at our website:

General Terms
Prices of our equipments, software, and shipping charges are calculated in (US $) United States dollars. Our prices are for the products we sale or services we perform only and would include taxes and shipping, custom fees, etc, where applicable.
The image displayed for every product may not be the exact picture. Photos are for display purposes only.

Giant World Wireless makes the best effort to convey the latest product information we receive from our vendors or suppliers. Giant World Wireless makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials, or product specifications.

For label information please also check vendors’ web pages or package content.
All invoices and payments are subject to audit. This sale is made contingent on the condition that the invoice will be audited and any errors in calculations will be corrected and any credits or additional charges will represent the true balance due.

Electronic Communications
When you visit our web store or send e-mails to us, you are communicating with us electronically. You agree to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Condition of Sale
The terms and conditions of sale or service performed, contained herein or provided in invoice would supersede all agreements made and purchase orders submitted to and accepted by Giant World Wireless All agreements are contingent upon such unavoidable incidents as strikes, accidents, material shortage, or other delays beyond Giant World Wireless’s control.
Software Sales Final
Whenever possible Giant World Wireless will offer demo versions of software free of charge, for a period of time as allowed by manufacturer.
All software sales are final. Giant World Wireless, will not refund money or exchange any software purchased.
Returns Policy
Software cannot be returned. Hardware returns can be accepted only on brand new factory-packed merchandise. Items returned in used or altered condition will not be accepted. Returns or exchanges may be processed up to 7 days after arrival date. There may be a 15% restocking fee or cash payment or a 20% restocking charge on credit card purchases to cover processing, insurance, and bank charges.
To return an item, you must send in a request for Return Authorization Number (RMA). Ship fully insured and freight charges prepaid. Returns without RMA number or sent freight collect will be rejected.
RMA number must be visibly displayed on outside of box or in reference area of shipping documents.
All merchandise is thoroughly inspected before leaving our warehouses in good conditions. The risk of loss or damage to goods shall pass to the shipper as soon as such goods are picked up by carrier for delivery to the buyer. Buyer should therefore inspect all packages for damages before signing delivery receipt. Claims should be filed immediately with the carrier (not with Giant World Wireless) for merchandise damaged in transit.
Deposits are not refundable unless otherwise specifically stated and can only be used for purchase of merchandise.
Prices and Payment
Online orders or Invoices are due and payable prior to shipment and or in accordance with the terms listed on the invoice. If applicable, interest charge of 2% per month will be added to past due accounts.
We accept money orders, cashier(s) checks and all forms of selected credit cards. The amount of the check must be exactly the total of the order including shipping and handling, and sales tax, where applicable. We require a photocopy of these checks faxed to our office for verification. For re-orders, we also might require a credit card on file before any orders are shipped out.
Giant World Wireless accepts VISA, MasterCard, Discover, and American Express cards. We will charge your credit card upon placing an order for the purchased items. All credit card orders are subject to credit verification and approval. For your protection, credit card orders shipped to an address other than your billing address may require additional verification. All International orders would require additional verification.
Send all mail orders and prepaid payments to:
Giant World Wireless
14502 Greenview Drive, Suite 300A
Laurel, Maryland 20708
Please call 800-990-4268 or 301-725-0002 for more details.
Shipping and Delivery
Shipping charges are automatically calculated when you place your order online. If there are any miscalculations, Giant World Wireless has the right to correct shipping charges at anytime.
Delivery of merchandise if agreed upon shall take place according to original agreement unless special circumstances prevent Giant World Wireless from delivering according to previously designated terms, in which case Giant World Wireless shall have a reasonable period of time in which to make delivery of the item (as purchased).
Customer must be present to accept delivery. In the event that customer is unable to take delivery of the purchased item (at the originally agreed time and said customer fails to give Giant World Wireless reasonable notice of such inability), there may be an additional charge for a second delivery.
Giant World Wireless, its hardware suppliers, or its software suppliers makes no warranty, express or implied, concerning the applicability of any hardware or software to any specific purpose.
Giant World Wireless, its hardware suppliers, or its software suppliers accept no liability for loss or damage caused, or alleged to be caused directly or indirectly by computer equipment or software sold by Giant World Wireless including but not limited to any interruption of service, loss of business or anticipatory profits or special or consequential damages resulting from the use or operation of such computer equipment, device or computer software.
All implied warranties including but not limited to implied warranties or merchantability and fitness for a particular purpose are hereby excluded.
Disclaimer of Warranties on All Software
Giant World Wireless makes no warranties, either express or implied, with respect to all software and accompanying manuals and materials, regardless of their source, quality, performance, merchantability, or fitness for any particular purpose. All such items are sold or licensed to purchaser by Giant World Wireless) on an “as is” basis. The entire risk as to their quality and performance is with the purchaser. Manufacturer licensing terms apply.
Should such software prove defective following their purchase, purchaser or buyer assumes the entire cost of all necessary servicing, repair, or correction and any incidental or consequential damages resulting from any defect in such software? In no event will Giant World Wireless or its suppliers be liable for direct, indirect, incidental, or consequential damages resulting from any defect, even if Giant World Wireless) has been advised of the possibility of such damages.
Hardware Warranty
Opening or otherwise tampering with the system for any purpose, including upgrading, by unqualified personnel may jeopardize all warranties.
Manufacturer warranty terms apply and will be passed on to the end-user depending on manufacturer terms and conditions. Items without manufacturer warranty and not accompanied by a warranty card are guaranteed for 90 days from date of purchase.
Warranty does not cover any damage due to accidents, misuse or negligence. All items with factory warranty or extended, purchased additional warranties for longer periods of time must be sent for repair or replacement to the factory or appropriate designee, or authorized service center with full insurance coverage and freight charges prepaid. Refer to Warranty Cards for specific procedure.

 Transportation Charges for Warranty Service
The cost of freight or transportation to and from any of Giant World Wireless service centers, which may be required in order to complete any repair service under the terms of any manufacturers’ limited warranty, will be at the expense of the Buyer or Purchaser.

Giant World Wireless is an innovative Mobile Internet Service provider, driving Global Transformation to a Connected World.